Shipping and Delivery Policy

Alan Young Photography
Last updated: 29 November 2025

This Shipping and Delivery Policy explains how print orders from Alan Young Photography are processed, packaged, and delivered. Every order is handled with care to ensure prints arrive safely and in excellent condition.

Order Processing Times

All prints are produced to order. Typical processing times are:

A4 and A3 prints: 3 to 5 working days
A2 and larger formats: 5 to 7 working days
Bespoke orders or special papers may take slightly longer

If an unexpected delay occurs, you will be contacted by email.

Packaging

Prints are packaged securely to minimise the risk of damage during transit. Packaging may include:

Flat rigid packaging for smaller prints
Protective tissue or sleeves
Postal tubes for larger or rolled prints
Additional reinforcement for international deliveries

Packaging methods are selected based on print size and destination.

UK Shipping

Orders are shipped within the United Kingdom using reliable delivery providers.

Typical delivery times after dispatch are:

Standard delivery: 2 to 4 working days
Tracked delivery: 1 to 2 working days

Shipping costs are displayed at checkout or confirmed when an order is placed.

International Shipping

International shipping is available on request.

Estimated delivery times after dispatch are:

Europe: 5 to 10 working days
Rest of the world: 7 to 14 working days

Delivery times may vary depending on destination and local customs processes. Any customs duties, import taxes, or handling fees are the responsibility of the recipient.

Delivery Issues

If an order does not arrive within the expected timeframe, please make contact as soon as possible. I will:

Check tracking information where available
Contact the delivery provider if required
Provide updates on progress
Arrange a replacement where appropriate for lost or damaged orders

Damaged Deliveries

If a print arrives damaged, please notify me within 7 days of delivery. Include clear photographs showing:

The print
The packaging
Any visible damage on arrival

Once the issue has been confirmed, a replacement print will be produced and sent at no additional cost.

Collection

If local collection becomes available in the future, details will be provided on the website. At present, postal delivery is the standard fulfilment method.

Contact Information

For questions relating to shipping, delivery, or order status, please contact:

Alan Young Photography
Email: info@alanyoungphotography.co.uk
Website: www.alanyoungphotography.co.uk